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Shipping & Returns

Effective Date: 03/05/2021

SHIPPING POLICY

All orders have at least 5-7 business day lead time, for processing, upon receipt of

 

order. Shipping method applies after order has shipped. 

Orders placed during a holiday or promotion will have an approximate lead time,

 

for processing, of at least 7-10 business days upon receipt of order. Shipping

 

method applies after order has shipped.

 

Return, Exchange & refund Policy

Thank you for shopping at BeActualNatural.com.!

 

Once an order has shipped, we do not accept returns or exchanges. 

 

Purchases Made Through Our Partnering Retailers 

Please contact the store, shop, or business you purchased from for a return or

 

exchange. We are unable to provide a return or exchange for a purchase made

 

through a retailer.

Canceling An Order

 

Although we do not accept any returns or exchanges, you may cancel an order

 

before receiving the shipment confirmation which indicates your order has been

 

packed or staged for shipping.

 

Damaged or Defective Products

 

Damaged or defective products may be returned to BeActualNatural.com after

 

contacting info@beactualnatural.com. Please submit photo images of the

 

damaged or defective product that show the, untampered, shipping label and the

 

product.

 

Lost or Stolen Package

When completing an order, the customer must provide a safe and accurate

 

address for delivery. Once an order has shipped, Be Actual Natural is not

 

responsible for lost or stolen packages confirmed to be delivered to the address as

 

entered for the order. Please contact the carrier for any information regarding the

 

delivery.

Have your tracking number available to provide to the carrier to assist with the

 

investigation. You can find this attached to your shipping confirmation email. Once

 

an order has shipped and tracking becomes available, we recommend the

 

receiver be available on the estimated date of arrival of the package or the

 

receiver to contact the carrier to schedule a pick up at the holding facility.

If you have any questions regarding our Return Policy, practices, or your use of our

 

sites or applications, please contact us at info@beactualnatural.com or using the

 

information below:

Be Actual Natural, LLC.

P.O. Box 50836

Oxnard, Ca 93031

info@beactualnatural.com

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