Shipping & Returns
Effective Date: 03/05/2021
SHIPPING POLICY
All orders have at least 5-7 business day lead time, for processing, upon receipt of
order. Shipping method applies after order has shipped.
Orders placed during a holiday or promotion will have an approximate lead time,
for processing, of at least 7-10 business days upon receipt of order. Shipping
method applies after order has shipped.
Return, Exchange & refund Policy
Thank you for shopping at BeActualNatural.com.!
Once an order has shipped, we do not accept returns or exchanges.
Purchases Made Through Our Partnering Retailers
Please contact the store, shop, or business you purchased from for a return or
exchange. We are unable to provide a return or exchange for a purchase made
through a retailer.
Canceling An Order
Although we do not accept any returns or exchanges, you may cancel an order
before receiving the shipment confirmation which indicates your order has been
packed or staged for shipping.
Damaged or Defective Products
Damaged or defective products may be returned to BeActualNatural.com after
contacting info@beactualnatural.com. Please submit photo images of the
damaged or defective product that show the, untampered, shipping label and the
product.
Lost or Stolen Package
When completing an order, the customer must provide a safe and accurate
address for delivery. Once an order has shipped, Be Actual Natural is not
responsible for lost or stolen packages confirmed to be delivered to the address as
entered for the order. Please contact the carrier for any information regarding the
delivery.
Have your tracking number available to provide to the carrier to assist with the
investigation. You can find this attached to your shipping confirmation email. Once
an order has shipped and tracking becomes available, we recommend the
receiver be available on the estimated date of arrival of the package or the
receiver to contact the carrier to schedule a pick up at the holding facility.
If you have any questions regarding our Return Policy, practices, or your use of our
sites or applications, please contact us at info@beactualnatural.com or using the
information below:
Be Actual Natural, LLC.
P.O. Box 50836
Oxnard, Ca 93031